Privacy Policy
CSIdentity Corporation (“we,” “us” and “our”) respects privacy and values the confidence of our subscribers. We want you to be familiar with what information we collect, how the information is being used and what choices you have regarding the collection and use of the information. The privacy principles that we follow with respect to the collection, use, disclosure and protection of information in the course of providing our products and services are consistent with relevant U.S. federal and state laws.
If you are an international subscriber, please go here to view privacy practices related to products sold outside of the U.S.
This Privacy Policy (the “Policy”) applies to and describes our privacy practices and principles in connection with our subscribers who access this website. The Policy covers information that we collect directly from you and automatically when you interact with our website.
By using our websites and/or our products and services, you consent to the privacy practices described in this Policy. You also agree to obtain annual notices of, and changes to, this Policy electronically by visiting our website.
Information We Collect
The information we collect depends on how you interact with us and the products and services that you subscribe to. We collect information directly from you through our website as well as interactions with you over the phone with our customer service (collectively, the “Site”).
· Information provided when you subscribe for products and services including individual and business contact information such as names, postal and e-mail addresses. We also collect payment information when you subscribe.
· Information provided when using our products and services such as other e-mail addresses and information related to your business.
· Information provided when you contact our customer service.
How We Use Information
We use information:
· To provide you with the products, services and/or features you have requested, administer our relationship with you and to communicate with you.
· To process payments for the products you have requested.
Depending on the information you provide and your products, services and/or features, information is used to access and monitor various data sets that you have requested that we monitor and provide you with identity protection services.
We also use information for internal business purposes including accounting, support, security, fraud prevention, research, development, analysis and audits.
Aggregated or de-identified information may be used for any purpose. This includes information described under "Cookies and Tracking Technologies .”
How We Share Information
As a part of Experian, we share information with Experian companies (“affiliates”) for the purposes noted in this Policy. We also share information with other non-affiliated third parties as described:
Service Providers : To provide you with the products, services and/or features you request, we may share your information with our affiliates and other third parties who perform services on our behalf (“service providers”). We may also share your information with service providers for billing, communications, fraud prevention and other business purposes.
Legal : We may share your information, as necessary and permitted by law, to comply with a subpoena or other legal process, to protect our rights, protect your safety or the safety of others, investigate fraud or to respond to governmental requests.
Business Transfers : In the event of a merger, acquisition or reorganization of some or all of our assets, we may share and transfer your information to an affiliate or a third party.
We may share aggregated and de-identified information with third parties for any purpose.
Cookies and Tracking Technologies
We collect information automatically when you access and use the Site which we will store in log files. The types of information collected and how that information is used depends on how you interact with the Site and choices you make including:
- Cookies : A cookie is a small piece of text sent to your browser by a website you visit. The Site collects and uses session and persistent cookies. Session cookies expire when you close your browser and are used to store your preferences and settings. Persistent cookies remain on your hard drive for an extended period of time. Persistent cookies also enable us to track various internal metrics and track our website visitors to enhance their experience on our Site.
- Tracking Technologies : In addition to cookies, the Site automatically collects and uses other tracking technologies, including web beacons which are electronic images also called pixel tags or clear gifs. These technologies collect information about your online activities over time and across different websites or online services. The Site also collects your activity on our Site, links that you click on and pages viewed, the URL of the website you came from and emails that you opened or forwarded. That information is used for a variety of purposes including Site administration, performance, Site improvements; enabling you to enroll and log-in to the Site; tracking Site usage and user movements; developing of new products and services and fraud prevention.
- Device and Identifiers : The Site collects information about your devices and other identifiers including Internet Protocol(IP) addresses, browsers, device type identifiers and operating systems. This information will be used to analyze trends, track users’ movements on our site and gather demographic information about the Site’s users as a whole. If you access our website using a mobile device, we may collect information about your mobile device, such as the device ID or another identifier as permitted by the manufacturer.
Choices You Have
You can use a range of tools to control information collection and use as well as make choices about receiving offers of products and services from us. Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. If you no longer desire to use our services, you cancel your subscription by contacting us .
Opt-outs :
· We may send you promotional or marketing e-mail communications containing information about other products and services we or other third parties we partner with. If you no longer wish to receive marketing or promotional e-mails from us, you may opt-out of receiving them by following the instructions included in the e-mail or by contacting us . If you opt-out, we will continue to send you non-promotional e-mails.
Controls for Cookies and Tracking Technologies :
· You can choose to accept or decline cookies. Most web browsers automatically accept cookies by default. If you prefer, you can use your browser settings to reject or delete cookies. If you choose to delete cookies, settings and preferences controlled by those cookies may be deleted and may need to be recreated. And, rejecting or deleting cookies may prevent you from taking full advantage of our website.
· E-mail applications have settings which allow you prevent the automatic downloading of images which will disable web beacons in the email messages you read
· Experian and many other companies participate in the Digital Advertising Alliance (DAA) who provides a simple way to opt out of analytics and ad targeting. You can opt out through the DAA at http://optout.aboutads.info/
If you access this Site from other devices or browsers, visit the links from those devices or browsers to ensure your choice applies to the information collected when you use those devices or browsers.
How You Can Update Your Information
If you are subscriber and information that you provided to us changes, you can correct, update or amend it by making changes to your subscriber profile page. You may also make updates by contacting us .
How We Secure Your Information
We have appropriate physical, technical and organizational measures and tools in place to protect your information against the loss, misuse and alteration of information that complies with relevant legal requirements and best practices. When you enter sensitive information (such as a credit card or login credentials) into the Site, we encrypt the transmission of that information using Secure Socket Layer(SSL) technology.
When you provide information through the Site, you should be aware that your information may be transmitted across the Internet and no method of transmission over the Internet is 100% secure. Although we take reasonable security measures to protect your information when we receive it, you also need to ensure you take appropriate steps to protect your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us of the problem as soon as possible by contacting us .
Your California Privacy Rights under the California Consumer Privacy Act (CCPA)
CSIdentity Corporation is a part of Experian. If you are a California consumer and would like to learn about Experian’s approach to privacy under the CCPA, please visit Experian’s California Privacy Rights Policy here .
Changes to This Policy
In the future, we may update this Policy to reflect changes to our information practices. You can determine when this Policy was last updated and the effective date of this Policy by referring to the last revised date. We encourage you to periodically review this page for the latest information on our privacy practices and this Policy.
If you have questions about this Policy or our privacy practices, please contact us by:
Phone : 833-256-3149
E-mail : memberservices@idnotify.com
Mail : IDNotify® for Business
Attn: Compliance Department
1501 S. Mopac Exp., Suite 200
Austin, TX 78746
Other Important Privacy Information
Third-Party Websites and Links:
The Site may contain links to third-party websites. Once you have used these links to leave our Site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites and such websites are not governed by this Policy. You should exercise caution and look at the privacy statement applicable to the website in question.
Children’s Privacy
The Site is not directed to individuals under the age of eighteen (18), and we request that such individuals not provide personal information through the Site. If you are under 18 years of age, you may browse our Site; however, you may not provide personal information to us such as name, address, or email address, and you may not register for, enroll in, and/or make product purchases.
For Former Customers
When you cancel your subscription or otherwise cease to be our customer, we may continue to use and share your information as described in this Policy.
Last Updated: July 22, 2021